FAQ
How does Get Moments collect fan videos?
Do fans need to download a special app?
Where are the videos stored?
What kind of videos can Get Moments generate?
How long does it take for personalised reels to be ready?
Does Get Moments work with existing event apps?
What's the minimum event size?
Is it possible to share information / engage community through Get Moments during the event?
Can Get Moments prevent unsafe content from being included in the reels?
What moderation tools are available?
Who owns the fan footage after it's uploaded?
How can I ensure my team has legal access to user-generated content collected through Get Moments?
How is user data stored?
How much does Get Moments cost?
Are there any integration costs if I want to use my own event app?
Can sponsors access the content library directly?
What does onboarding involve?
